Flu – please send in your patient satisfaction surveys

Those pharmacies taking part in the NHS flu vaccination service were requested to offer as many patients as possible the chance to feedback via a satisfaction survey. We requested these be held in the pharmacy until we had secured a means of collation and analysis.

We are pleased to announce that Healthwatch Norfolk have very kindly agreed to evaluate these responses for the three counties. The views of patients will be fundamental to inform future commissioning plans, so it is important that all of these are now sent in to collate and analyse.

More information on the data that needs to be sent in and the freepost address to send these to can be found in these documents.

Flu patient satisfaction survey return letter