Wellbeing resources

Dealing with aggressive or abusive behaviour.
This newsletter has been produced by the East of England Pharmacy LPN in response to increased reports of violence or aggression
Preventing and dealing with aggressive and abusive behaviour in community pharmacy v1.6



All primary care staff
NHS Health and Wellbeing Support https://people.nhs.uk/
Looking After You Too: Coaching support https://people.nhs.uk/lookingafteryoutoo/
NHS One You: Wellbeing support https://www.nhs.uk/oneyou/
NHS Staff Wellbeing Phoneline 0300 131 7000 | Monday to Sunday | 7am to 11pm
Text ‘FRONTLINE’ to 85258 | 24/7
Bereavement Support Line: Hospice UK 0300 303 4434 | Monday to Sunday | 8am to 8pm


Pharmacist Support: Wardley Wellbeing Hub https://pharmacistsupport.org/how-we-can-help/wardley-wellbeing-hub/

General support for individuals

Helplines (confidential and anonymous)
Lifeline / Lifecraft (Adults) 0808 808 2121​ | Monday to Sunday | 2pm to 11pm
Centre 33 (Up to 25) 0333 4141809​ | Monday to Friday​ | 12pm to 4pm​

Text or WhatsApp 07514 783745​

Childline (18 and under) 0800 1111​ | 24/7
CPSL Mind​: Signposting service 0300 303 4363​ | Monday to Friday | 9.30am to 5.30pm



Qwell​: Counselling and wellbeing (Adults) www.qwell.io
Kooth​: Wellbeing support (Young People) www.kooth.com
Keep Your Head: Counselling and wellbeing www.keep-your-head.com


Headspace: Mindfulness resource https://www.headspace.com/nhs
Unmind: Mental wellbeing support https://nhs.unmind.com/signup